WATER DAMAGE CLEAN UP AND RESTORATION SPECIALISTS

24/7 Emergency Service
Free Estimate

Call (516) 633-6817

HVDR working on a house with storm damage

Call (516) 633-6817

#1 Water Damage Clean Up & Restoration Serving the Hudson Valley & Surrounding Areas

  • Emergency Repairs & Restoration
  • Free Estimate
  • We Can Be There In Minutes!
  • Water Damage Specialists
  • We Can Work With Your Insurance For Billing
  • Licensed and Professional Technicians

FREQUENTLY ASKED QUESTIONS

We’ve compiled and answered the most frequently asked questions about water damage clean up and restoration. If you have questions that you cannot find an answer to on this page, feel free to contact us.

Turn off the water source if possible, disconnect electrical appliances, and contact a professional water damage restoration company like Hudson Valley Disaster Recovery (HVDR) immediately.

When it comes to water damage, quick action is important. Any delay will result in the damage getting worse over time and spreading to other areas.

For example, if there is a leak originating from an upper floor of the home, water will continue to move downward and cause damage to the floors below.

Water damage should be addressed within 24-48 hours to prevent mold growth and further structural damage.

Contact Hudson Valley Disaster Recovery as soon as possible to mitigate damage and prevent mold growth.

It may seem like a good idea to attempt a DIY approach to water damage mitigation and restoration, however, this may result in much bigger issues later on.

Consider these scenarios and numbers: A faucet that leaks at the rate of one drip per second can lose almost 17 gallons in a day. A toilet leak can release 19 gallons every five minutes.
 
You might think that the leak in your kitchen or bathroom is minor and attempt to take it on yourself. However, weeks down the road, you find that the water damage has spread to adjacent rooms and rooms below.
 
To make matters worse, at this stage, if you file an insurance claim, your insurer may decline to cover the damage caused by your delay.

Our advice, do it right the first time. Use a professional team to take care of any water damage to your home.

Common causes include burst pipes, leaking appliances, roof leaks, sewage backups, and natural disasters like floods.

HVDR uses moisture meters, infrared cameras, and other tools to detect hidden moisture and assess the full extent of the damage.

Generally, homeowners do not have these tools at their disposal and this is one of the reasons why it is important to contact professionals to deal with water damage.

Without using these tools, you simply would not know the true extent of the damage. You run the risk of thinking everything is ok, when in fact you have a much bigger disaster waiting to happen – mold infestation, structure collapse due to water damage, and more.

Equipment includes industrial-grade dehumidifiers, air movers, moisture meters, and thermal imaging cameras.

The duration depends on the extent of the damage but typically ranges from a few days to a couple of weeks.

Many homeowner’s insurance policies cover water damage, but it’s best to check your specific policy details and contact your insurance provider.

If the cause of the water damage is a covered event, you have a duty to mitigate the damage as soon as you discover it.

Generally, insurance covers events that happen suddenly and accidentally. Meaning, damage from slow leaks that have been going on for months are not covered. On the other hand, damage from a burst pipe usually would be covered.

Health risks include mold growth, which can cause respiratory issues, and contaminants in floodwater that can lead to infections.

Ensure thorough drying, maintain low indoor humidity, and use mold inhibitors. Contact a professional restoration company to for proper mold remediation.

Contact us immediately to assess and safely remove the mold.

Depending on the extent of the damage and contamination, some carpets can be dried and cleaned, while others may need to be replaced.

Hardwood floors can often be dried and restored if addressed quickly, but severe or prolonged exposure causes the floor to warp and may require replacement.

If your home sustains water damage, contact Hudson Valley Disaster Recovery immediately. We can easily ascertain the true extent of water damage and identify which items are and are not salvageable.

 

We use air movers and dehumidifiers to dry out walls. In some cases, sections of drywall may need to be removed to ensure thorough drying. Check out our gallery to see what water damage restoration projects look like.

Water mitigation involves stopping and preventing further damage, while water restoration focuses on repairing and restoring the affected property.

It depends on the extent of the damage and the restoration process. Our restoration team will advise you based on the specific situation.
If you are filing an insurance claim, you may be able to claim for additional living expenses if you have to move temporarily because your home is uninhabitable.

 

Some electronics can be salvaged if addressed quickly, but it’s best to consult with professionals for an assessment

Signs include peeling paint, warped floors, mold growth, musty odors, and stains on walls or ceilings.

As soon as you spot any of these signs, contact HVDR immediately.

Also note, if something happens that involves water discharge for example: a burst pipe, an appliance leak, water coming in through the roof due to strong winds blowing off some shingles, contact HVDR immediately and do no wait to see any other signs of water damage.

Sewage water damage requires specialized cleanup due to the health risks. We use protective gear, disinfectants, and proper disposal methods.

HVDR offers prompt, reliable, and comprehensive water damage restoration services. Our experienced team uses state-of-the-art equipment and techniques to ensure your property is fully restored and safe. We provide 24/7 emergency services and free estimates to give you peace of mind during challenging times.

Emergency situations happen at all hours of day and night. We’re here and we’re just a phone call away.

OUR WATER DAMAGE CLEAN UP AND RESTORATION PROCESS

This comprehensive process ensures that water damage is effectively addressed, minimizing further damage and restoring the property to its original state.

  • 1

    Emergency/Initial Contact

    The process usually begins with an emergency call to us. We provide immediate assistance and guidance on steps to take before our arrival.

  • 2
    Inspection and Damage Assessment

    Our restoration team conducts a thorough inspection to assess the extent of the water damage. We use tools such as moisture meters and infrared cameras to identify affected areas, including hidden moisture.

  • 3

    Water Removal/Extraction

    The team uses powerful pumps and vacuums to remove standing water quickly. This step helps prevent further damage and reduces drying time.

  • 4

    Drying and Dehumidification

    Industrial-grade air movers and dehumidifiers are used to dry out the affected areas. This step ensures that all moisture is removed from walls, floors, and other materials to prevent mold growth.

  • 5
    Cleaning and Sanitizing

    The restoration team cleans and sanitizes all restorable items and affected areas. We use specialized cleaning techniques, antimicrobial treatments, and air scrubbers to remove odors and contaminants.

  • 6

    Restoration and Repairs

    The final step involves repairing and restoring the property to its pre-damage condition. This can include minor repairs like replacing drywall and installing new carpet, or major reconstruction projects if necessary.

  • 7

    Final Inspection and Confirmation

    A final inspection is conducted to ensure that all restoration work is completed to the highest standards. The team confirms that the property is safe, dry, and free from any remaining moisture or damage.

WORK & PROJECTS

At Hudson Valley Disaster Recovery, we specialize in a wide range of damage restoration services, including water, storm, wind, fire and smoke damage clean up and restoration. We’re here to assist with both cash and insurance jobs, making the process as smooth as possible for you.

Rest assured, we work diligently with your insurance provider to ensure a seamless collaboration and provide complete and comprehensive documentation. This helps demonstrate the full extent of the damage to your property and the necessary work required to restore it to its pre-loss condition. Should you have a public adjuster appointed, we’ll also work closely with them to ensure everything is handled professionally and efficiently. Your satisfaction and peace of mind are our top priorities throughout the restoration process.

HVDR working on a house with storm damage
drying and dehumidification equipment
HVDR working on a house with storm damage

WHAT OUR CUSTOMERS SAY ABOUT US

We Work With Major Insurance Companies Including:

EMAIL

office@hvdr.net

EMERGENCY

(516) 633-6817

WORKING HOURS

24/7

FREE QUOTE

Do you need help with damage clean up and/or restoration? Fill out this form to get in touch.

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OFFICE LINE

1.800.555.6789

EMERGENCY

1.800.555.0000

WORKING HOURS

9:00am – 6:00pm